We are a Suffolk based provider of retrofit co-ordination services for A, B & C whole house assessment pathways. Our offices are in Higham on the Suffolk/Cambridgeshire border. We understand the issues and the challenges faced with domestic retrofit. Our clients include suppliers, installers, private individuals, local authorities, and registered social housing providers.
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We constantly push the boundaries of what’s possible. At Torch, we embrace new ideas and cutting-edge technologies to deliver powerful, forward-thinking solutions.
Data protection is at the heart of everything we do. Our platform is built with top-tier security measures to ensure your information is always safe and secure.
We believe in the power of data to guide smart business choices. Torch empowers teams to make informed decisions with real-time insights and comprehensive analytics.
At Torch, we foster a culture of learning and growth. Whether it’s improving our product or developing our team, we’re always striving to be better.
We’re committed to making your workflow smooth and efficient. Torch integrates effortlessly with your existing tools, so you can focus on what matters most.
Your success is our priority. We work hand-in-hand with our customers to ensure Torch meets their needs and helps their business thrive.
Answers to questions you might have about us.
We operate across the UK, supporting both localised and multi-region retrofit programmes.
We work with:
Local Authorities
Housing Associations
Social Housing Landlords
Approved installers and designers under PAS 2035
PAS 2035 is the UK’s standard for whole-house retrofit projects. It sets out how energy efficiency improvements should be assessed, designed, and delivered to ensure quality and compliance.
Yes — under PAS 2035, all funded retrofit projects must be overseen by a qualified Retrofit Coordinator. They manage risk, quality, compliance, and communication throughout the project.
We provide:
Retrofit assessments
Retrofit coordination
Design approval
Compliance oversight
Risk management
Support with funding processes (SHDF / HUG)
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